Our goal is to earn lifelong customers – customers who call only us for sewer drain
and plumbing services and who recommend us to their friends. Repeat business and
word-of-mouth referrals are the cornerstones for keeping our Company viable. We
must satisfy our customers. Satisfied customers come back! The Company is guided
by a basic principle: We will treat our customers the way we want to be treated.
Toledo Roto-Rooter has a long heritage of continually striving to satisfy our customer
expectations and to improve our service quality. Our vision is to be recognized
as Toledo and Monroe County’s preferred plumbing and sewer and drain Service Company
whose good name is held in high esteem by customers and employees. Toledo Roto-Rooter
has signaled to its employees and customers that we intend to stay in business.
We plan to grow our business and provide secure jobs for each of our employees.
The management of Roto-Rooter will work continually for the benefit of our present
and prospective customers as well as our employees. General conditions such as safety,
cleanliness, and employee accommodations will be evaluated periodically for possible
improvement and will always compare favorably with good industry practice. This
will enable us to provide excellent jobs for our team members and service to our
customers.
David M. Fleck SR
Owner and President
