Toledo Roto-Rooter’s goal is to earn lifelong plumbing customers – customers who call only us for sewer drain and plumbing services and who recommend us to their friends. Repeat business and word-of-mouth referrals are the cornerstones for keeping our company viable. We must satisfy our customers. Satisfied customers come back! Toledo Roto-Rooter is guided by a basic principle: We treat our customers the way we want to be treated.
Toledo Roto-Rooter has a long heritage of continually striving to satisfy our customer expectations and to improve our service quality. Our vision is to be recognized as Toledo and Monroe County’s preferred plumbing and sewer and drain service company, whose good name is held in high esteem by customers and employees. Toledo Roto-Rooter has signaled to its employees and customers that we intend to stay in business. We plan to grow our business and provide secure jobs for each of our employees.
The management of Roto-Rooter works continually for the benefit of our present and prospective customers as well as our employees. General conditions such as safety, cleanliness and employee accommodations are evaluated periodically for possible improvement and always compare favorably with good industry practice. This enables us to provide excellent jobs for our team members and service to our customers.
David M. Fleck SR
Owner and President
